About us

Who we are. Why we care

At Sawbridge Prime Care, we provide home and community-based care for people with a wide range of needs – from complex mental health conditions and learning disabilities to physical support and elderly care. But beyond the services, what sets us apart is how we care. We believe in personalised support, built around the choices and voices of those we serve. Every individual is unique – so our care plans are too. Whether we’re assisting with daily tasks or providing complex behavioural support, our aim is always the same: to help people live safely, confidently, and with dignity.

Our Mission

Our Commitment to Quality, Choice & Independence

To deliver compassionate, tailored support that promotes independence, dignity, and wellbeing.We champion the rights of every person we support, ensuring they feel heard, respected, and empowered in their own care journey. Our approach is shaped by leading sector principles, including the Valuing People initiative and No Secrets safeguarding guidelines. But beyond the services, what sets us apart is how we care. We believe in personalised support, built around the choices and voices of those we serve. Every individual is unique – so our care plans are too. Whether we’re assisting with daily tasks or providing complex behavioural support, our aim is always the same: to help people live safely, confidently, and with dignity.

Our Values

The Principles That Guide Our Care

At Sawbridge Prime Care, our values are more than words – they shape every interaction, every care plan, and every decision we make. From championing independence to embracing cultural identity, we’re committed to delivering care that uplifts, respects, and empowers the people we support.

Person-Centred Support

We put service users at the heart of every decision.

Respect & Dignity

We treat everyone with kindness, honesty, and compassion.

Growth & Independence

We help individuals build life skills, confidence, and community connections.

Voice & Choice

We support choice, cultural needs, and individual preferences every step of the way.

Our Client Group

Putting People First, Always

Our team is equipped to handle a wide range of cultural, emotional, and behavioural needs – always with care, professionalism, and flexibility. We support adults with:

Our Team

Skilled, Trusted, and Here for You

Behind every great care experience is a dedicated team – and ours is second to none. Our staff are fully trained, DBS-checked, and experienced in supporting people with complex and diverse needs. More than that, they’re compassionate, culturally aware, and genuinely passionate about what they do. We’re proud to have a team that reflects the communities we serve – multilingual, inclusive, and committed to delivering care that’s as unique as each individual. Ongoing training, supervision, and development mean our carers don’t just meet the standards – they consistently raise them.

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